At Amicable Family Law, your privacy matters to us. This Privacy Policy outlines our commitment to protecting your personal information, whether collected via our website or through direct interaction.
What We Collect
We may collect personal information such as:
- Your name and contact details (e.g. email, phone, address)
- Information relevant to your matter or enquiry
- Records of our interactions with you
- Technical information from your website visits (e.g. IP address, browser type)
- We collect this information directly from you or, where appropriate, from third parties.
Why We Collect It
We use your personal information to:
- Provide our legal services
- Respond to your enquiries
- Maintain client records and comply with legal obligations
- Improve our website and services
Disclosure
We only share your personal information with:
- Service providers we engage to support our business (e.g. IT providers)
- Courts, tribunals, or regulators if required by law
- Others with your consent or as otherwise permitted under the law
Data Storage & Security
We take the security of your personal information seriously. To protect it from misuse, loss, or unauthorised access, we use appropriate physical, electronic, and management safeguards. However, we cannot guarantee the security of any information sent over the internet. Sending or receiving information this way is at your own risk. While we work hard to protect your information, we can’t promise that it won’t be shared in a way that goes against this Privacy Policy.
Overseas Data Storage
Some data may be stored or processed outside of Australia. Where this occurs, we take reasonable steps to ensure your privacy is protected.
For example, we only engage trusted third-party service providers to support our business operations—such as IT hosting, document storage, and form processing. Where personal information is handled by these providers, we ensure they meet stringent security standards, including compliance with ISO 27001 (the international standard for information security management).
This helps ensure that your data is stored and managed securely, with robust protections against unauthorised access, loss, or misuse.
Sensitive Information
We may collect sensitive information (e.g. health, relationship status) only with your consent and where necessary to provide our services or comply with legal obligations.
Your Rights
You can request access to your personal information, seek corrections, or ask us to restrict use. If you’re unhappy with how we handle your information, contact us—we’ll respond promptly.
Security
We take reasonable steps to secure your information, though no internet transmission is completely secure.
Cookies
Our website may use cookies to enhance your experience. You can control cookies via your browser settings.
Third Party Links
We’re not responsible for the privacy practices of other websites linked from ours.
Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
Amicable Family Law
Email: [email protected]
Last updated: 2025